Your privacy is very important to us. We highly value the trust you have placed in us and are committed to protecting and safeguarding any personal information you provide to us. This document describes how we use and process your personal information and how we use cookies. In this document you can also find our contact information to resolve any questions you may have about your personal information.

Bed and Snow SL offers online travel services through its own websites and mobile applications, as well as other online platforms, such as affiliated websites and social networks. The following information applies to all of these platforms. Bed and Snow SL may change the privacy and cookie policy from time to time, so it is advisable to visit this page regularly to keep up to date on updates. If you do not agree with this privacy and cookie policy, you should stop using our services.

BED AND SNOW S.L, is committed to complying with current legislation on data protection, for this we have prepared this Data Protection Policy.

In BED AND SNOW S.L, we are committed to promote compliance with the principles of active responsibility established in the General Data Protection Regulation (hereinafter GDPR) through a process of continuous improvement, aimed at:

Treat personal data in a lawful, lawful and transparent manner in relations with stakeholders.

Use only and exclusively personal data for the purposes foreseen in each treatment. Under no circumstances use them for other different or incompatible purposes.

Analyze the legal bases for processing and obtain the consent of the interested parties in cases where it is necessary for the processing.

Process the minimum personal data necessary for the intended purpose.Keep personal data up to date and accurate. In cases where inaccuracies are observed in the data, proceed to update or delete them.

Retain personal data for the minimum time necessary for the purposes of processing and in accordance with legally established retention periods.

Maintain at all times the confidentiality, integrity and availability of the personal data we process.

This commitment translates into the following:

Provide the necessary resources and establish the necessary objectives for the proper implementation and continuous improvement of information security and the protection of the personal data we process.

Promote and implement appropriate measures to carry out training, education and awareness of all Information Security and data protection personnel.

Prepare and maintain activity logs of all processing performed.

Establish procedures to prevent data security breaches and, if they occur, manage and notify them without delay.

Information about the data we process

In accordance with our data protection policy, we will proceed to inform in a clear and understandable way about the treatment that we do in BED AND SNOW SL of the personal data we have because the interested parties have provided them to us by any means you have considered appropriate (through this website, email, telephone or by any other electronic or manual means).

Data controller:

Bed and Snow is a registered trademark of BED AND SNOW S.L. With registered office in Polígono Industrial Juncaril. Calle Albuñol – Parcela 247 – Nave 6. C.P. 18220 Albolote, Granada (Spain) and with CIF: B195665241.

The identification and contact details of the company are:

BED AND SNOW S.L

CIF: B19565241

Address: Polígono Industrial Juncaril. Albuñol Street – Parcela 247 – Nave 6. C.P. 18220 Albolote, Granada (Spain)

Telephone: 902.043.263

E-mail: [email protected]

Origin of the data and purpose of the same:

It is you who provide us with the personal data necessary for the management of the service.

The categories of data we process are:

Identification data: first name, last name, telephone number.

Postal and/or e-mail addresses: address and e-mail address.

Commercial information: only if we have your consent we will send you commercial offers related to your order.

BED AND SNOW S.L. processes user data for the following purposes:

Provide the service requested by the user and manage their billing and payments.

Electronic communications related to the provision of the service so that the user can obtain a higher quality of service such as password changes, monitoring and incidents in the order.

The data will be kept as long as the contractual relationship is maintained and as long as necessary to comply with legal obligations.

The data will be kept for the time necessary to manage the request for information.

Automated decisions, profiling and applied logic. Profiling, such as making individual decisions based on automated processing of data intended to evaluate personal aspects or to analyze or predict preferences and interests.

Legitimation of data processing:

It is based on the data subject’s consent for the purposes described in the previous section. If you do not provide the requested data, we will not be able to process it.

Assignment or transfer recipients:

User data will not be transferred to third parties, unless legally required.

The user may exercise their rights of access, rectification, deletion, limitation and opposition to processing, as well as the right to data portability by email to the address [email protected].

The right to withdraw the consent given.

Right to file a complaint with the Control Authority.